COWTOWN SHIPPING RATES
FREE Ground Shipping On All Orders Over $100 Dollars / Continental US Only (does not include Alaska Or Hawaii)
|Ground||Expedited||Next Day Air||Alaska / Hawaii|
|$0.01 - $99.99||$8.00||$50.00||$75.00||$40.00|
|$100.00 - $149.99||FREE||$75.00||$125.00||$60.00|
|$150.00 - $749.99||FREE||$100.00||$150.00||$80.00|
|$750.00 & up||FREE||$125.00||$200.00||$120.00|
-Cowtown currently ships orders to the Continental US, Alaska and Hawaii only.
-Online orders will be shipped out within 1 to 3 bussiness days (excludes weekends and holidays)
-All orders received after 3:00pm (MST) will be processed the next business day
Delivery signatures are required for the following orders:
-All orders over $250.00
-All orders with different bill to and ship to addresses
(bill to customer will be contacted to verify charges - order will be held until verified)
-All Next Day Air and Expedited orders (Next Day Air and Expedited orders will only be processed if bill to and ship to addresses match)
Orders Ship From
215 W University
Tempe AZ, 85281
IN STORE PICK-UP
We offer the option to pick-up your online order at any of our Phoenix Metro Area locations. Please select the shipping option for the location you'd like to pick your order up from durning the checkout process, and allow 1-3 days for processing. We'll notify you when your order is available to be picked up. All in store pick-up orders will be returned and refunded if not picked up within 15 days of order.
We hope you are satisfied with your purchase but if for any reason you are not, please return the item within 30 days from the ship date, and we'll be glad to credit your account or refund your payment. Shipping and handling on returned merchandise is nonrefundable. Customers are responsible for return shipping charges. We suggest you return your merchandise via UPS, FedEx or insured parcel post, for you protection.
All Clothing must be unwashed, unworn and in new condition with tags attached. They must be free of stains, pet hair, human hair, smoke or other foul odors.
All Shoes must be unworn and must be returned in the original undamaged packaging. Shoes must be free of dirt, gravel, road tar, stains, pet hair or human hair, or odors. We suggest you only try on shoes on clean carpet and with clean socks.
No skateboard is completely guaranteed. To be returned, boards must be in new condition, un-skated and not gripped. No returns or exchanges on assembled boards or parts. Cowtown does not replace broken boards or boards with stress cracks, as this is part of normal wear and tear. All hard goods (trucks, bearings, hardware, etc) must be unopened in their original packaging.
Videos must be unopened.
Sunglasses or Watches / No Returns unless product is deemed defective.
For questions on a possible defect, please call Customer Service at 480.966.8996, for out of Arizona 877.282.9788. Email us at email@example.com
Ship all returns to:
215 W University Dr
Tempe, AZ 85281